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Family Navigation

Program Overview

Family Navigation helps families transition from homelessness into permanent supportive housing. Referred through Hennepin County’s Coordinated Entry System (CES), the program supports families experiencing homelessness and struggling with housing instability.

Families are matched to one of five housing options:

  • Minnehaha Townhomes

  • Hook & Ladder

  • Scattered Sites

  • Emergency Housing Vouchers

Who We Serve

This program is for families who:

  • Have at least one minor child

  • Are staying in an emergency shelter, domestic violence shelter, or unsheltered in Hennepin County

  • Have at least one adult with a disabling condition

  • Have been referred by CES for permanent supportive housing

Services Provided

Intake & Assessment

A Family Navigation Case Manager (CM) will start by learning about your background, goals, and housing needs through an initial assessment.

  • Help gather documents and support families with background checks and landlord debt issues

  • Expungement application assistance (if needed)

  • Assistance in securing housing and setting up a new home

  • Tenant rights education and lease review

  • Help with move-in costs, furnishings, and utilities

  • Address changes and transitional planning

Ongoing Support to Stay Housed

PDS Case Managers provide continued care to help families succeed long-term.

  • Monthly check-ins and crisis support

  • Referrals for mental health, therapy, and family services

  • Help with housing paperwork and renewals

  • Assistance and support creating resumes, job applications, and setting up interviews

  • Serving adults with children, disabilities, and those experiencing long-term homelessness

Ready to Get Started?

Let’s begin your journey to wellness and independence.
Click here to make a referral

Or contact us directly to learn more